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"isFaqMedia" : false,
"media" : "",
"question" : "¿Qué tengo que hacer si el cable de alimentación del aparato está dañado?",
"response" : "No utilice el aparato. Para evitar riesgos, sustitúyalo en un centro de reparación autorizado.",
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"name" : "Asistencia técnica"
}
}, {
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"isFaqMedia" : false,
"media" : "",
"question" : "¿Dónde puedo desechar el aparato al final de su vida útil?",
"response" : "Tu aparato contiene numerosos materiales recuperables o reciclables. Déjalo en un punto local de recogida de residuos.",
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"name" : "Otras preguntas"
}
}, {
"code" : "1467",
"isFaqMedia" : false,
"media" : "",
"question" : "Acabo de abrir mi máquina nueva y creo que falta una pieza. ¿Qué debo hacer?",
"response" : "Si crees que falta una pieza, llama al Centro de Servicio al Consumidor y te ayudaremos a encontrar una solución adecuada.",
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"name" : "Otras preguntas"
}
}, {
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"isFaqMedia" : false,
"media" : "",
"question" : "¿Dónde puedo comprar accesorios, consumibles o piezas de repuesto para el dispositivo?",
"response" : "Vaya a la sección «Accesorios» del sitio web y ahí encontrará fácilmente lo que necesite para su producto.",
"theme" : {
"code" : "VARIOUS_TOPICS",
"name" : "Otras preguntas"
}
}, {
"code" : "925_MLX",
"isFaqMedia" : false,
"media" : "",
"question" : "¿Cuáles son las condiciones de garantía de mi aparato?",
"response" : "Consute una información más detallada en la sección de Garantía de este sitio web.",
"theme" : {
"code" : "VARIOUS_TOPICS",
"name" : "Otras preguntas"
}
} ]
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